Order Policy

  • All orders are based out of Anderson, IN with full freight allowed on orders shipping in the continental US, and breakers valued at $100 or more; all other product(s) must be valued at $1,000 or more.  If you do not meet the requirements a FRIEGHT CHARGE will be added to your invoice.
  • Standard Ground Shipping: COD, air or other expedited charges are billed to the customer.
  • Orders can be received via Internet, EDI or by hard copy/Fax.
  • Special order or non-stock items cannot be cancelled or returned.

Shipping Policy

  • Small shipments are shipped via parcel carrier and large shipments are shipped via LTL, unless specified otherwise.
  • Orders of stock items are usually shipped within 48 hours of receipt.
  • Any shortages, overages, or mis- shipments must be reported within 5 working days.
  • Failure to report any of the above within 5 working days will constitute acceptance of the shipment as noted on the packing list.
  • Upon receipt of shipment, all packages must be carefully inspected to ensure product is in good condition. Connecticut Electric is not responsible for concealed damage.


  • Our terms are Net 30 days unless otherwise negotiated and in writing with Connecticut Electric.
  • Accounts not paid accordingly will be assessed 1.5% interest per month. Any and all expenses, including third party, legal or otherwise incurred in the collection will be added to the account balance.
  • Remit payment to:

    Connecticut Electric Inc.
    PO Box 3022
    Warren, PA 16365-1122

Warranty Policy

Click For Warranty Document

Click for Warranty Registration

*Prices and products are subject to change without notice.

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